Roleplay Scenarios
Roleplay Scenarios
Scenario #1: Imagine you are talking to a new friend who is interested in sports. Introduce your favorite sport, explain the basic rules, and why you enjoy it.
Scenario #2: You are at a sports store looking for new equipment. Ask the salesperson about different options, prices, and recommendations for the best gear.
Scenario #3: You are a sports coach giving advice to a beginner. Explain how they can improve their skills and why regular training is important.
Here are phrases and words tailored for each of your role-play scenarios:
Scenario #1: Internet Service Provider (Trouble Connecting)
Phrases for Explaining the Issue:
“I’m experiencing an issue with my internet connection.”
“My internet is not working at all.”
“I’m unable to connect to the internet.”
“The connection is very intermittent/unstable.”
“I’ve tried restarting my modem/router, but it hasn’t resolved the problem.”
“I’m getting an error message that says…”
“The internet light on my modem/router is…” (describe the light)
“I’ve noticed this problem since…”
“Could you please check if there’s an outage in my area?”
“My account number is…”
“My service address is…”
Phrases for Asking About Solutions and Repair Time:
“What are the possible causes of this issue?”
“What steps can I take to troubleshoot the problem?”
“Could you please run a diagnostic test from your end?”
“Is there a technician available to come and check?”
“What is the estimated repair time?”
“When can I expect the service to be restored?”
“Is there anything else I need to do?”
“Could I get a ticket/reference number for this issue?”
“Can you send me an email summarizing the issue and the expected resolution?”
Words to Use:
Connectivity
Outage
Modem
Router
Troubleshoot
Diagnostic
Intermittent
Unstable
Technician
Restore
Service
Account
Scenario #2: Digital Marketing Expert (Online Business Strategies)
Phrases for Asking About Strategies:
“I’m planning to launch an online business, and I’d like to discuss effective marketing strategies.”
“What are the best digital marketing strategies for attracting customers online?”
“What platforms do you recommend for reaching my target audience?”
“How can I improve my online visibility?”
“What are the key elements of a successful online marketing campaign?”
“Could you tell me about the latest trends in digital marketing?”
“I’m interested in learning more about SEO/social media marketing/email marketing/content marketing.”
“What’s the best way to build brand awareness online?”
“How can I measure the effectiveness of my marketing efforts?”
“What is your pricing structure?”
“What is the return on investment that I might expect?”
Words to Use:
Digital marketing
SEO (Search Engine Optimization)
Social media marketing
Content marketing
Email marketing
Target audience
Conversion rate
Analytics
Brand awareness
Lead generation
Campaign
Strategy
Platform
ROI (Return On Investment)
Phrases for Professional and Persuasive Language:
“I’m looking for a comprehensive digital marketing solution.”
“I’m confident that with your expertise, we can achieve significant growth.”
“I’m eager to learn how to maximize my online presence.”
“I appreciate your insights and recommendations.”
Scenario #3: Friend Concerned About Social Media Privacy
Phrases for Explaining Benefits:
“Social media can be a great way to stay connected with friends and family.”
“It’s a useful platform for sharing information and ideas.”
“You can discover new interests and connect with like-minded people.”
“It’s a valuable tool for networking and professional development.”
“Many businesses use social media to promote their products and services.”
Phrases for Explaining Risks:
“It’s important to be aware of the potential privacy risks.”
“Sharing too much personal information can make you vulnerable to identity theft.”
“Be cautious about who you connect with online.”
“Cyberbullying and online harassment are serious issues.”
“Information shared online can be difficult to remove.”
“It can be easy to fall victim to scams and misinformation.”
Phrases for Offering Advice:
“Adjust your privacy settings to control who can see your posts.”
“Be mindful of what you share online.”
“Use strong passwords and enable two-factor authentication.”
“Be wary of clicking on suspicious links.”
“Report any suspicious activity or harassment.”
“Think before you post.”
“Review and update your privacy settings regularly.”
“Only connect with people you know and trust.”
“Be aware of the terms of service and privacy policies of each platform.”
Words to Use:
Privacy
Cybersecurity
Identity theft
Cyberbullying
Harassment
Privacy settings
Two-factor authentication
Terms of service
Privacy policy
Algorithm
Profile
Network
Digital footprint
Form
Stamina
Strength
Discipline
Motivation